Estimated Delivery:Aug 14 - Aug 18
Free Shipping & Returns: On all orders over $50
Q: Does the charging function require a power bank?
A: The built-in charging module works with standard power banks (sold separately), simply connect your USB-C/Lightning cable.
Q: How long does the thermal compartment maintain temperature?
A: Laboratory tests show 4-hour heat retention for liquids at 60℃ in 25℃ environments, actual duration varies by usage.
Q: How do I request a 30-day return? Is return shipping free?
A: Free returns within 30 days! Contact us for a prepaid label. Product must be undamaged with all accessories.
Q: What’s the international shipping time and cost?
A: Free global shipping! Orders ship in 1-3 days, delivery within 7-15 business days. Track your package in real-time.
Free shipping for all orders from $50+
We want you to be 100% satisfied with your purchase. Items can be returned or exchanged within 30 days of delivery.
USA Orders: 5-10 business days from theshipping date.
Europe Orders: 5-12 business days from theshipping date.
International Orders: 5-15 business daysfrom the shipping date.
We prioritizeair freightas the primary shipping method. Here's the breakdown:
For real - time details on shipping costs and delivery timelines, check your cart or ourShipping Policy.
Yes! You can return or exchange items within30 days of delivery. For full details (like conditions, how to start a return, etc.), check ourReturn Policy.
We apologize for any inconvenience. Please contact us at info @forkumi.com within 30 days of receiving the product. We wilverify the
situation and arrange for a replacement or refund for you.
